Vertu Volvo Taunton

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4.6/5 rating

Outstanding

- Based on 31 verified purchases in the last 3 months

Vertu Volvo Taunton Verified Purchases

92
Overall
Satisfaction
95
Would
Recommend
91
Total
Purchases

Total Active Purchases:

91

(Verified: 91)

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My experience at Vertu Volvo Taunton

I'd recommend Vertu Volvo Taunton because Oliver was great and made the process so easy. When I had a query about transfer of funds I was immediately transferred to the accounting team and reassured. The delivery and part exchange was totally seamless - Oliver took care of everything. We love our car.

Mrs Stephanie Marshall
21/12/24
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Reviewed on JudgeService

Vertu Volvo Taunton's Reply

Good morning, Stephanie . Thank you so much for your kind words! We are so happy to hear that Oliver was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

21/12/24
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My experience at Vertu Volvo Taunton

Our purchase was seamless, our salesman Jack was professional and attentive. The dealership had the exact Volvo that we wanted and all of our expectations were met.

Mrs Emma Fardell
20/12/24
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Reviewed on JudgeService

Vertu Volvo Taunton's Reply

Good morning, Emma . Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

20/12/24
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My experience at Vertu Volvo Taunton

Vertu Volvo Taunton were great because of the smaller details they go through nothing is ever too much trouble all questions were answered promptly

Mr Jason Morris
19/12/24
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Reviewed on JudgeService

Vertu Volvo Taunton's Reply

Good morning, Jason . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

20/12/24
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My experience at Vertu Volvo Taunton

I would recommend Vertu Volvo Taunton because: The Sales Consultant Rob Scott has been most helpful and patient in explaining the many facilities and functions of this excellent top of the range Volvo XC60. He and the sales Managers and Aftersales Manager have gone out of their way to make the purchasing experience as smooth as possible. There has unfortunately been some administrative problems with the paperwork which still have to be corrected some 7 weeks since purchase, but on the understanding these are now being resolved promptly, I have given a 9 score rating and a Very Satisfied marking.

Mr Robert S
17/12/24
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Reviewed on JudgeService

Vertu Volvo Taunton's Reply

Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

17/12/24
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My experience at Vertu Volvo Taunton

I have just purchased a Volvo XC90, and I have to say, the entire process was an absolute breeze, thanks to Jack. From start to finish, Jack went above and beyond to ensure that everything went smoothly. His level of service was impeccable, truly reinstating my faith in what excellent customer service should be. It's rare to come across someone so dedicated and personable, and Jack made the entire experience enjoyable and stress-free.

The dealership itself was also top-notch — immaculately clean, well-organized, and welcoming. And as a nice touch, they serve great coffee too :)

Overall, I couldn’t be more pleased. I’d give the experience an 11/10. Highly recommend! Kudos to Jack and the team!

Mr Jevon Burns
12/12/24
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Reviewed on JudgeService

Vertu Volvo Taunton's Reply

Hi Jevon, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Keith

12/12/24
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My experience at Vertu Volvo Taunton

I would not recommend Vertu Volvo Taunton because we had such a terrible experience buying a car. The sales people were unfamiliar with the details of the car we wanted to buy. The details about the on the vertu web site were incorrect. The car itself was in no condition to be driven, and the trade in amount offered for our old volvo was insulting.

Mr Nicholas Clifton
06/12/24
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Reviewed on JudgeService

Vertu Volvo Taunton's Reply

Good morning, Nicholas . Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Danielle

06/12/24

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Contact

01823 741245

Location

Volvo Dealer, Tire Shop, Car Dealer, Used Car Dealer, and Auto Repair Shop in Taunton, UK

Priory Way,

Taunton,

TA1 2BB, UK

Hours

Open - Closes 6:00pm


Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

8:30am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm